Embark on a journey through the IT landscape of BDC agents with our Web-Based Training (WBT)! Our aim is to acquaint participants with crucial systems like ESO CRM, providing comprehensive insights into their functionalities. By the end of this training, participants will master the most relevant use cases within these systems, including ESO CRM, One NKAM B2B CRM Portal, OFCO.Next, Vehicle Booking Service, MINI Configurator, Vehicle Search, ITSM, and MINI Website.