Embark on a transformative journey with our course on Call-off processes within The New Retail (TNR). Dive deep into understanding call-off and its profound impact on the automotive landscape shaped by TNR. Gain insights into the intricacies of call-off processes and interfaces through a structured two-module approach. In Module 1, grasp the fundamentals, including the definition of call-off, main drivers, and iconic changes catalyzed by TNR. Module 2 delves into the nitty-gritty, providing a comprehensive overview of processes, descriptions, pipeline search locations, interface partners/systems, reporting, and the pivotal roles and responsibilities that define this domain. Equip yourself with the knowledge to navigate the evolving landscape of call-off in the automotive industry.

Step into the world of efficient vehicle stock management with our comprehensive course. Participants will gain a profound understanding of the most crucial processes in vehicle stock management, unraveling the intricacies of individual process steps. Delve into the realm of roles and responsibilities, discovering how different roles contribute to each process. By the end of the training, learners will possess a clear comprehension of their role in these pivotal processes. The course meticulously covers key processes, including fleet-in demo vehicles, fleet-in showroom vehicles, damage management, fines management, and fleet-out vehicles.

Embark on a knowledge-enhancing journey with our specialized course designed to empower participants in mastering the Vehicle Stock Management system. Participants will gain valuable insights into accessing the system, understanding its structure, and navigating through it seamlessly. The training covers essential topics such as accessing the "Vehicle Stock Management" system, exploring its setup and structure, navigating efficiently, and utilizing individualization options through user-defined filters. 

This comprehensive training is designed for two distinct groups: internal BMW Group employees responsible for creating and evaluating surveys, and NSC, dealership, and agent personnel who participate in surveys. For BMW Group employees, the course provides a step-by-step guide to survey creation, while NSC, dealership, and agent staff learn how to effectively respond to surveys. The content is organized into three modules, covering VOMS basics, survey creation, and survey response techniques. Elevate your proficiency in leveraging the Voice of the Markets application by joining our course!

Embark on a journey of seamless sales integration with our Omnichannel Sales Training! Gain a comprehensive overview of how various workstreams collaborate along the Omnichannel Sales Journey. Delve into Sales Steering & Pricing, exploring strategies to optimize sales outcomes. Navigate the intricacies of Omnichannel Sales (OCS) for a holistic understanding of the customer journey. Discover the essentials of Template Management, Ordering & Stock Management (TOSM) for efficient operations. Explore the intricacies of Young Used Car Return & Refurbishment (YUC) for a sustainable approach. Master Customer Interaction Management (CIM) to enhance customer relationships. Uncover the nuances of Financial Services for a well-rounded perspective. Delve into Invoicing, Tax, Customs & Accounting (ITCA) for a comprehensive financial overview. Elevate your skills with Agent Management, ensuring smooth collaboration.