1. Product Requirements

Contents of the chapter

Technical drawing, special features, specifications, sampling, standards, parts life cycles, change management

Contents

Standards, specifications, technical drawings and parts life cycles define the exact requirements for the product. An understanding of BMW Group standards, correct document control, change management, but also the maintenance and safeguarding of special features are necessary in order to achieve high delivery quality.

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2. Production Planning

Contents of the chapter

Production control plan, change management, E/E protection, ESD, documentation of production faults

Contents

The production control plan (PLP) is of central importance for planning and controlling the production process. It ensures that all production steps and tests are precisely defined and adhered to. Changes must be handled stringently by change management to ensure that they are implemented correctly and in full. Where relevant for the component, E/E protection and ESD (electrostatic discharge) are key aspects to ensure the integrity of electronic components. The complete documentation of production faults is also checked.

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3. Measurement and Safeguarding

Contents of the chapter

Safeguarding of special characteristics (process capability, ZUV, ...), measurement planning, measurement protocols, error-proofing

Contents

Chapter 3 focuses on the methods for ensuring product quality using suitable measurement procedures. This includes the safeguarding of special characteristics by means of process capability studies and reliability (ZUV). Precise measurement planning, proper documentation of measurement results and protocols as well as the definition and monitoring of error safety are essential here. This minimizes the risk of product failures and increases the reliability of the products.

Links to Trainings

4. Requalification and Auditing

Contents of the chapter

Requalification & audit planning, product/process requalifications, Q organization

Contents

The planning and implementation of requalifications and audits is essential for ensuring quality standards in the long term. This includes both product and process requalifications. A well thought-out quality organization supports the systematic monitoring of and compliance with defined quality objectives and requirements.

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5. Objectives and Control Loops

Contents of the chapter

Q targets, sustainable implementation of measures, process FMEA, 8D, dealing with rework/rejects, internal complaints process

Contents

The setting and tracking of quality targets and the implementation of sustainable measures are discussed in chapter 5. The process FMEA (Failure Mode and Effects Analysis) identifies and evaluates potential failure modes and their effects. Systematic problem solutions are documented and tracked using the 8D reports. Effective handling of rework and rejects as well as a stringent internal complaints process are also crucial for improving production quality.

Links to Trainings

6. Sub-Supplier Management

Contents of the chapter

Q-assessment of sub-suppliers, sub-suppliers requalification, delivery quality, change management for purchased parts, warehouse management (FIFO, ...)

Contents

Chapter 6 is dedicated to quality assurance along the supply chain. The quality assessment of sub-suppliers, their requalification and the continuous assurance of delivery quality are of central importance. Equally important is change management for purchased parts and efficient warehouse management (e.g. FIFO principle) to ensure production continuity.

Links to Trainings

7. Shopfloor

Contents of the chapter

Implementation of the production control plan, process control, cycle time, work documents (AA, VA, PA, ...) incl. document control & history, operating resources, working environment, safety against mishandling (Poka Yoke), safeguarding of special features, key figures (OEE, ...), capacities, logistics, personnel training

Contents

The operational implementation of the production control plan is checked in production on the shop floor. The focus is on process control, adherence to cycle times, and checking work documents (AA, VA, PA, …). A safe working environment and error prevention (Poka Yoke) contribute to product quality, as does the continuous monitoring of key figures such as Overall Equipment Effectiveness (OEE). Educated and trained personnel form the basis for the successful implementation of these measures.

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8. Maintenance

Contents of the chapter

Spare parts management, personnel (qualification, availability, ...), maintenance plan

Contents

Chapter 8 deals with the scheduled maintenance and servicing of production systems and machines. Effective spare parts management and well-qualified personnel are crucial to ensure the availability and functionality of the systems. This also includes maintenance plans that include regular inspections and preventive measures.

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9. Measuring and Test Equipment

Contents of the chapter

Test equipment monitoring (calibration), measuring equipment capability/machine capability, limit samples/reference damaged parts

Contents

The monitoring and calibration of all test equipment is checked in chapter 9. Calibration is necessary to ensure the accuracy and reliability of the measurements. The machine and measuring equipment capability is checked to ensure that they meet the required standards. In addition, limit samples and reference damaged parts are used to ensure an objective assessment of product quality.

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