Objectives

The participant:

• Know and master the evaluation and reporting possibilities of the GWK-Info application and can use basic functions.
• Can give an overview of the warranty scenario at BMW.
• Can use their basic knowledge in in-depth practical exercises independently. As part of an expert round, special cases are explained and additional knowledge is shared.
• Gets special cases explained and additional advanced knowledge provided as part of a panel of experts.

Content

• Database and data protection.
• Introduction to the warranty landscape.
• Explanation of the terminology.
• GWK filter.
• Unified error coding vs. defect codes.
• Warranty graphs.
• Structure and interpretation.
• Reporting standards.
• Measured and target values (incl. breakdown evaluation, freedom from errors).
• Extrapolation.
• GWK forecast in GWK-Info.
• Pareto diagram / racing lists / single sets.
• Time shift of warranty graphs.
• Proportion layer guidelines.
• Display of EOP series.
• Spot value calculation.
• 3-times Pareto.
• Spot value overview.
• Expert consultation hour.

Target Group

• Partners who work with GKV-Q, module QI, sensor in PMP, reporting line ETM, TC-QI, P-QI, QMT/SQE, SE/BE, AQ.

Good to know

Recommendation:

• Participation requires access to GWK-Info system. Please request a registration before the training.
• Please prepare yourself with the contents from GWK-Info operation and features.
• Please bring your notebook and the token for authentication to the classroom training.