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WBT - Handling of customer data

(BIS_01_91125)

0.7 hours
Access: 365 Days
WEB BASED TRAINING (WBT)
Multiple Languages

Objectives

The Participant:

  • Knows the importance of customer data for the BMW Group in the context of increasing digitalization.
  • Is aware that this comes with a greater responsibility to adequately protect customer data.
  • Knows the different types of customer data and understands that the more data is combined, the more sensitive it becomes and therefore the more it needs to be protected.
  • Can take necessary and prescribed protective measures.
  • Knows the correct behavior in the event of a customer data incident.

Content

  • The value of customer data
  • Customer data types
  • Protection measures to be taken
  • Correct handling of incidents

Target Group

  • All partners that have access to and/ or is actively generating BMW Customer Data. This also includes Joint Ventures and Customer Interaction Centers.

Prerequisites

  • For an optimal presentation of the content, please use fullscreen mode.

 

Available Trainings

Upcoming Training

Sessions Available

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