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WBT - Handling of customer data
(BIS_01_91125)
0.2 hours
Access: 365 Days
WEB BASED TRAINING (WBT)
Multiple Languages
Objectives
The Participant:
- Knows the importance of customer data for the BMW Group in the context of increasing digitalization.
- Is that this comes with a greater responsibility to adequately protect customer data.
- Knows the different types of customer data and knows that the more of it is combined, the more sensitive they become and therefore the more worth protecting.
- Can take necessary and prescribed protective measures.
- Knows now the correct behavior in the event of a customer data incident.
Content
- The value of customer data.
- Customer data types.
- Protection measures to be taken.
- Correct handling of incidents.
Target Group
- All partners that have access to and/ or is actively generating BMW Customer Data. This also includes Joint Ventures and Customer Interaction Centers.
Prerequisites
- For an optimal presentation of the content, please use fullscreen mode.