Objectives

The Participant:

• Is provided with a deeper overview of DevOps Service Level Agreements.
• Learns which Service Level Agreements exist and how they are being measured and reported.

Content

• Contracts and definitions.
• Service Levels.
• SLAs and steering of the contract.
• Reports.

Target Group

• Subproduct owner.
• Product owner.
• All FG colleagues working with the DevOps Sourcing contracts.