Objectives

The participant:

• Knows why a new claims process has been developed and why claims management has been revised.
• Knows solutions for problems in claims management and their derivation.
• Gets an overview of the systems qCUBE and qWIN and their purpose.
• Learns the most important objects and terms in the new claims process.

Content

• Introduction to the new claims process.
• Background to the development of the new claims process.
• Newly developed systems for the process.
• Most important terms.

Target Group

• All end users of the claims process in the course of the pre-Proton rollout.