Objectives

The participant:

• Is familiar with the BDC agent's IT landscape with regard to relevant systems such as ESO CRM.
• Knows the most relevant use cases in the respective systems.

Content

• ESO CRM.
• One NKAM B2B CRM Portal.
• OFCO.Next.
• Vehicle Booking Service.
• MINI Configurator.
• Vehicle Search.
• ITSM.
• MINI Website.

Target Group

•   All partners in the relevant IT landscape.

GOOD TO KNOW

This training is not included in the WBT Flatrate!