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WBT - TNR: Vehicle Call-Off Case Handling

(ITEM_66139)

0.5 Hours
Access: 365 Days
WEB BASED TRAINING (WBT)
English

Objectives

The participant:

  • Understands what call-off is all about and knows the impact of TNR on the call-off topic. 
  • Gets a brief insight into the relevant call-off processes and interfaces. 
  • Will be aware of their new roles, tasks & responsibilities.

Content

The topics are structured into the following two modules:

Module 1 – Introduction:

  • Call-off definition.
  • Call-off main drivers.
  • Iconic changes due to TNR.

Module 2 – Processes and roles:

  • Process overview.
  • Process description.
  • Pipeline search locations.
  • Interface partners/systems.
  • Reporting.
  • Roles & responsibilities.

Target Group

  • Invoicing & Logistics Steering Role.
  • Invoicing & Logistics Operational Role.

Good to know

This training is not included in the WBT Flatrate!

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