Objectives

The participant:

• Understands what call-off is all about and knows the impact of FSM on the call-off topic.
• Get a brief insight into the relevant call-off processes and interfaces.
• Will be aware of their new roles, tasks & responsibilities.

Content

• The topics are structured into the following two modules:
  • Module 1 – Introduction:
    • Call-off definition.
    • Call-off main drivers.
    • Iconic changes due to FSM.
  • Module 2 – Processes and roles:
    • Process overview.
    • Process description.
    • Pipeline search locations.
    • Interface partners/systems.
    • Reporting.
    • Roles & responsibilities.

Target Group

• Invoicing & Logistics Steering Role.
• Invoicing & Logistics Operational Role.

Good to know

This training is not included in the WBT Flatrate!